Shipping

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Our warehouse location allow us to offer fast, free shipping on almost every product we sell. Some products may require an additional fee from the carrier, including the following:

Rural areas or large downtown centers that are difficult to access.Freight shipments to remote areas.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Free Returns Within 30 Days

(This does not apply to special order items. Special order items are non-returnable.)

Our returns policy is designed around you. Starting March 1st, 2021, you can return all or part of your purchase for free within 30 days.

Some exclusions apply, see below for details on freight returns and items that are not eligible for return.

Note that:

Non-defective items that have not been installed should be returned in new condition. Return Material Authorization (RMA) numbers are good for 30-days from the date of issue.Returns are not accepted for special order items unless we are at fault.

All items that are shipped are in new and unused condition. Most of the items you will purchase from us will be shipped using USPS, UPS or DHL ground. If a package is delivered to you in damaged condition, you do have the option of refusing delivery of a package with obvious damage. If you accept delivery from UPS or FedEx and find it is damaged, please call us immediately at 855-840-0973.

Please save all boxes and packing material for inspection by the shipping company. Please DO NOT install your order if you receive it damaged or allow it to be installed, as we may not be able to replace damaged orders that have been installed on your vehicle. Digital photos of any damage or defects are always helpful and may be required to successfully process your return.

Please see our freight policy for items that ship via freight truck. Please call us when you need assistance in resolving a damage claim. We want this to be as painless as possible. These situations do happen and we are experienced in resolving damage claims.

Other

You can contact us through our contact page! Call us right away to make changes or to cancel your order. If you place an order and want to add items, we’ll do our best to ship them together. If the order was processed and shipped and you wish to cancel or change your order, you may need to complete the Return process.

Customer support

+1 (480) 438-7327

U.S. Sales and Support

Send a message

Normal business hours are Mon-Fri 8am-5pm PST