We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@lawlessaccessories.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@lawlessaccessories.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@lawlessaccessories.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@lawlessaccessories.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@lawlessaccessories.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@lawlessaccessories.com.
Returns & Exchanges
Shop with confidence! If you are not completely satisfied with any unused item simply return it within 30 days for a replacement or refund. If paid by credit card, debit card or Paypal there will be a 3% fee deducted from your refund. The customer is also responsible for return shipping charges. Electronic items are limited to a 15 day return. You cannot return merchandise if it has been installed, deformed, damaged, painted, drilled or altered in any way. All returned merchandise must include all original packaging, paperwork and properly packed to avoid damage or additional charges. If the mistake was ours we will refund normal ground shipping charges only. Credits or exchanges cannot be issued for improperly packed or damaged items. Special ordered items and returned merchandise may be subject to a 20% restocking charge if incorrect so please make sure you have the correct part number and your vehicle's Year, Make, Model and Sub-model information when ordering by phone or off the website. Used, damaged, installed parts or incomplete returns cannot be accepted. No returns or refunds will be accepted on custom or special order items, so please order carefully and pre-fit parts before painting or installing them.
Defective Product Returns
Defective returns are the items that have failed upon purchase or in service due to defects in manufacture workmanship and will be covered by the manufacturer’s warranty. You must contact the manufacturer for these returns. We will provide you with the manufacturer’s number but some manufacturers require the customer to contact them first before an (RMA) "Return Merchandise Authorization" or (RGA) can be issued. Credit issued for exterior or interior wear items are subject to inspection by the manufacturer’s guidelines. Defective items are subject to inspection by the manufacturer’s representative before any credit can be issued to the customer. The customer is responsible for all shipping cost for defective products and may be reimbursed by the manufacturer after inspection is done.
How to Make a Return
First of all we just want you to know that all your returns will be simple and hassle free. There are no long return policies here, we want all your returns to be as simple as possible. Just follow the easy instructions below.
1. Complete the online Return Merchandise Authorization (RMA) Request Form. Once submitted, a RMA number will then be generated and emailed back to you within 24 hours with instructions for your return.
2. Once the RMA Number is received fill out the Return Merchandise Authorization return form (RMA) and follow the return shipping instructions.
3. Ship your return prepaid when you receive instruction back from us to the address provided on returned (RMA) instructions. Tuff Truck Parts recommends Fed Ex, UPS, or USPS. Please obtain the tracking # from the carrier. 4. All returns are processed on the same day of receiving receipt. If you have requested an exchange your item will be shipped out the same day your return is processed. If you have requested a refund, you will be refunded by the same method you used to pay for your order. If your order was incorrect and the mistake was ours we will refund normal ground shipping charges only. While going through the normal banking process you will typically see a refund posted to a credit card within 3-5 business days.
Contact Us with any questions.
